G-FORM Limited Warranty

Applicable in the United States of America and Canada

 

G-Form, LLC (“G-Form”) warrants to the original purchaser that G-Form® products (“Product(s)”) will be free from defects in materials and workmanship for a period of ONE YEAR from the date of purchase or the date of delivery (whichever occurs later). Because G-Form cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from G-Form or a G-Form authorized seller, unless otherwise prohibited by law. G-Form Products are legitimately sold only by authorized sellers that are required to follow G-Form’s policies, procedures, and quality control standards. G-Form reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized internet sites.

 

If a claim is made under this warranty and, after investigation by G-Form, proves to be valid, G-Form, in its sole discretion, will replace the defective Product either with an identical Product or with the closest comparable model available at the time.

How Long Coverage Lasts

This warranty lasts for ONE YEAR from the date of purchase or the date of delivery (whichever occurs later), and extends to the original purchaser only (i.e., coverage terminates if you sell or otherwise transfer your G-Form Product), unless otherwise prohibited by applicable law.

 

What Is NOT Covered

This warranty does not cover any defects due to normal wear and tear, damage due to misuse, abuse, alteration to the Product, tampering with the Product, or negligence.

 

How To Obtain Warranty Service

Any Product believed to be defective as covered by this warranty may not be returned for warranty service without prior authorization from G-Form. Purchasers who wish to make a warranty claim based upon a Product defect should contact G-Form via email at customerservice@g-form.com for issuance of a Return Material Authorization (RMA) number. Please make sure to include in your communication the following information:

1. Your full name, address, phone number, email address, and preferred method of contact.

2. The name of the Product you purchased

3. The date you purchased your Product

4. A brief description of any claimed defect(s)

5. Where you purchased your Product

6. A copy of your receipt or other dated proof of purchase for your Product

Please note that you may be required to provide pictures of your Product to verify warranty eligibility. Depending on the situation, you may also be required to provide return your Product to G-Form for inspection. Upon receipt of your returned Product, please allow 7-10 business days for G-Form to inspect the Product and verify warranty eligibility. The customer is responsible for all costs associated with returning the Product to G-Form. Note: You

should NOT mail in your Product if it was purchased from an unauthorized seller as Products purchased from unauthorized sellers are not covered by this warranty

 

Limitation of Liabilities

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE STATED HEREIN. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. SOME JURISDICTIONS (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. UNDER NO CIRCUMSTANCES SHALL G-FORM BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY. SOME JURISDICTIONS (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

Questions? Please contact us by calling (401) 250-5555 ext 33 or via email at customerservice@g-form.com.

 

Last Updated: December 1, 2023